Materiality 1Providing safe and secure services that offer a high level of convenience

Providing safe and secure services that offer a high level of convenience is positioned by JACCS—as a consumer credit company—as one of its highest priority tasks, which lies at the core of its business.
JACCS’ founding philosophy—“Trust id the basis for all”—signifies our belief that everything we do, including our business operations, rests on the foundation of trust and reliability that we have built with our customers and business partners. We believe that for JACCS, the creation of services that our customers and business partners can use safely and securely is our duty.
In addition, by continuing to pursue services that offer a high level of convenience, we respond to customers’ continually changing needs and contribute to the realization of a sustainable and affluent society.

• Services that respond to the trust placed in JACCS by customers and member stores
  • Improvement in the quality of call center service
  • Utilization of artificial intelligence (AI) and information technology (IT)
• Increase in the sophistication of information security
  • Increase in the sophistication of the information security system
  • Information-related risk reduction measures
  • Curbing damage caused by fraud through detection of fraudulent web sites and actions to have such sites closed down
  • Spoofed e-mail prevention measures
  • Strengthening of fraud detection system

• Providing financial services as infrastructure to support local communities and lifestyles
  • Expand services related to housing, education, healthcare and asset management
• Promotion of cashless payments
  • Promotion of cashless payments